Support | Stay Connected
headset_mic 24/7 Dedicated Support

Help & Support Center

Have questions about a transaction or need technical assistance? Our dedicated support team is here to help 24/7.

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Phone Lines

08100206737

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chat

WhatsApp Desk

Instant messaging for rapid issue resolution.

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email

Email Support

Support@stayconnected.com.ng

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quiz Frequently Asked Questions

How fast are transactions processed? expand_more
All transactions (Airtime, Data, Electricity Tokens, Cable TV subscriptions) are 100% automated and process within 5 to 15 seconds.
How do I fund my wallet? expand_more
Log in to your account dashboard and click "Fund Wallet". You can fund via Instant Automated Bank Transfer or Online Card Deposit.
What if a transaction fails or remains pending? expand_more
If network delays cause a transaction to remain pending, our system auto-retries or auto-refunds your wallet balance immediately upon confirmation. You can also reach our support team anytime.
Can I resell data and airtime to earn money? expand_more
Yes! Upgrade your account to an Agent or Vendor tier under Membership to access wholesale prices and earn discounts on every order.

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